Support (S-Klima)

Features Support (S-Klima)

The S-Klima support app offers service technicians and planners support for everything to do with the products from S-Klima and Mitsubishi Heavy Industries.
The app includes the following functions:- Error code analysis: the analysis of error messages and the elimination of any malfunctions in Mitsubishi Heavy Industries devices with helpful explanations and tips.- Support request: requesting a callback from S-Klima Technical Support, including the error code, photos and videos.
The serial number and device type can also be transmitted via QR code scanner for supported devices.- Refrigerant Calculator: quickly and easily calculate the correct amount of refrigerant for Mitsubishi Heavy Industries systems for start-up and refilling.- Compatibility function: check whether a Mitsubishi Heavy Industries indoor unit and outdoor unit are compatible with each other.- DIN EN 378 calculator: Depending on the local conditions, show the limitations of the system according to the standard and export them as a project-related design via PDF.
The calculated refrigerant charge can be taken from the charge quantity calculator.- TeamViewer Pilot: Possibility of on-site assistance with augmented reality functions (AR) - a problem can be explained directly via video or photo.- Demo access: allows you to get to know the functions of this app.
Users receive full functionality by registering with their personal access data from S-Klima.